0. Warm-up
We look forward to seeing you at the workshop on Wednesday 6th April. To get you thinking about the topic, please reply with answers to one of the questions below, by Monday 4th.
- What are three things you already know about UX?
- What’s one example of good UX that you’ve experienced? What’s one example of bad UX that you’ve experienced?
1. Connections
Arriving
- Activity: Share your answers to the warm-up questions with at least three other people in the room.
- Have warm-up Qs ready for people who haven’t done them.
- Question: what similarities? Jen and Steve provide brief summary across group.
Questionable card swap 5m
- On the back of a card, write your name.
- On the front of a card, write down one question you have about UX.
- Pick up someone else’s question card and write down an answer, then give them their card back.
Agenda
2. Concepts 25m
Presentation: Jen
- UX vs UI
- Present the case study scenario. Provide context, set the scene.
- Usability testing: what is it?
- List of UX problems from the test. Show the interface.
- Have audience guess at problems. Ask for 3.
- High-level UX principles. A psychological example: people can’t choose between options. E.g. can’t compare shipping options.
3. Concrete Practice 15m
- Have one poster for each screen (will have multiple problems). Write ideas for solutions.
- Have high-level principles up on a poster.
4. Concepts 10m
- Jen and Steve provide brief summary of all ideas.
- Continue narrative: 6 months of work to fix it; client says 2 weeks first, then we’ll see. How to pick what to do?
- Jen present few slides on prioritisation. Ask audience.
5. Concrete Practice 20m
- Sketch a redesign.
- New sketch or annotate.
- Discuss as you go along.
6. Conclusions 10m
- Come back to Questionable card swap.
- Write down your own answer to your Q card.
- Grab a new card. Write down SMART goal on it. Before next meetup. Something you’re going to differently.
- Handout of principles.
- Facilitator Feedback: on and index card, write down one thing we could do differently next time.